Below are some common questions our customers ask before purchasing the Oil Absorbing Volcanic Roller.
If you have any other questions, feel free to reach out at facybbeauty@gmail.com.
Volcanic Oil-Absorbing Roller
Q: What is the volcanic roller and how does it work?
Our volcanic oil-absorbing roller is made with real volcanic stone that naturally absorbs excess oil from your skin. Just roll it gently over your T-zone or any shiny area — no powder, no mess, and totally reusable.
Q: Is the roller reusable?
Yes! Simply remove the stone and wash it with warm water and a gentle soap. Let it dry completely before placing it back in the holder. It’s eco-friendly and designed for long-term use.
Q: Does the Volcanic Oil Absorbing Roller come with a spare stone?
Yes! Each Volcanic Oil Absorbing Roller comes with one spare volcanic stone for your convenience. When the first stone starts to lose effectiveness, simply switch it out with the extra one and continue enjoying shine-free, fresh skin anytime.
Q: Can I use it over makeup?
Absolutely! One of the best things about the roller is that it can be used directly over makeup without smudging it. It keeps your skin fresh and matte throughout the day.
Q: Is it safe for sensitive skin?
Yes, our roller is made with natural materials and is safe for all skin types, including sensitive skin. Just be sure to clean it regularly for the best experience.
Q: Where do you ship?
We currently ship across Lebanon, and we’re working on expanding to more countries soon. Stay tuned!
Q: How long does delivery take?
Delivery within the Lebanon usually takes 3-4 working days. You’ll receive a confirmation email with tracking details once your order is shipped.
Q: Do you offer Cash on Delivery (COD)?
Yes! You can choose Cash on Delivery at checkout or Pay by Card on Delivery
Q: Can I return or exchange my order?
Due to hygiene reasons, we currently don’t accept returns on used beauty tools. However, if there’s any issue with your order, please contact us and we’ll be happy to help.
Q: How can I contact you?
You can reach us at facybbeauty@gmail.com or send us a message via Instagram @facybeauty or on whatsapp +961 76494307. We're happy to assist!